Alyvero / contact

Tell us what happened.

Use the form for a bug report, product suggestion, question or partnership enquiry. Specific reports make file-tool problems much easier to reproduce.

For a bug report

Include the tool you were using, the file type, what you expected and what happened instead. If an error appears, include its exact wording where possible.

For file-result problems

Explain what looked wrong in the converted, compressed or generated file and mention the device and browser you were using. Keep your original file until the result has been checked.

Keep sensitive information out of messages

Do not send passwords, payment details, private keys or other sensitive information through this form. If a file contains confidential information, describe the problem without attaching or copying that information into the message.